Privacy Policy

At Onyx Research, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines what data we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

When you browse our website or place an order, we may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Addresses

Payment Details

Your payment information is processed securely through approved third-party payment gateways.
We do not store or access your full payment details.

Technical Data

Collected automatically through cookies and similar technologies:

  • IP Address

  • Device Type

  • Browser Information

  • Browsing Activity on our Website


2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders efficiently

  • Provide order confirmations, updates, and customer support

  • Send promotional or marketing emails only if you opt in

  • Improve website functionality, performance, and user experience

  • Detect, prevent, and monitor fraudulent activity

  • Maintain overall security of our website


3. Information Sharing

We value your privacy and never sell or rent your personal information.

However, we may share your data with:

  • Trusted third-party partners, such as payment processors, shipping providers, analytics tools, and email service platforms

  • Legal or regulatory authorities, if required by law or necessary to protect our rights, safety, or compliance obligations

All partners are required to handle your data securely and responsibly.


4. Cookies & Tracking

Our website uses cookies to:

  • Personalize and enhance your experience

  • Analyze site traffic and performance

  • Improve website functionality

You may disable cookies in your browser settings.
However, certain features of the website may not work properly if cookies are turned off.


5. Data Security

Onyx Research uses strong technical and organizational security measures to protect your information from:

  • Unauthorized access

  • Loss or alteration

  • Misuse or disclosure

We continuously review and update our security practices to ensure maximum protection.